Terms and Conditions

These Terms and Conditions (“Terms”) constitute a legally binding electronic agreement between you (“User,” “Customer,” or “You”) and Rajathi Ethnic House (“Rajathi,” “Company,” “we,” “our,” or “us”), having its operations headquartered in Tamil Nadu, India.

By accessing, browsing, registering an account, or purchasing any merchandise on rajathiethnichouse.com, you explicitly accept and agree to abide by these Terms, our Privacy Policy, and our Returns & Exchanges Policy.

All prices on the platform are listed in Indian Rupees (INR) by default. For international visitors, approximate currency conversions are displayed based on real-time indicative exchange rates.

• Taxes: All applicable Goods and Services Tax (GST) are included or itemized clearly during final checkout.
• Pricing Errors: In the rare event that an item is mispriced due to typographical or technical error, Rajathi reserves the right to cancel orders placed at the incorrect price and issue a full refund immediately.
• Payment Verification: We accept UPI, Net Banking, Credit Cards, and Debit Cards via authorized PCI-DSS compliant gateways. Orders will only be processed upon verified payment settlement.

Receipt of an electronic order confirmation does not signify our final acceptance of your order. It merely acknowledges that we have received your request.

Rajathi reserves the right at any time after receipt of your order to accept, decline, or place quantity limits on your order for any legitimate business reason, including:

• Sudden unavailability of raw silk stock or artisan cluster capacity.
• Inability to obtain payment authorization or detected fraudulent activity.
• Delivery address located in an unserviceable courier zone.

Risk of Loss: All products are inspected and handed over to reputed courier partners with tamper-evident packaging. Risk of loss and title for merchandise pass to you upon successful delivery confirmation by the courier service.

All returns, exchanges, and cancellations are governed strictly by our comprehensive Returns & Exchanges Policy, the key terms of which are incorporated herein:

All content, trademarks, logos, brand names, product photographs, model shoot imagery, styling arrangements, graphic artwork, text descriptions, and software code on rajathiethnichouse.com are the exclusive intellectual property of Rajathi Ethnic House and are protected under Indian and international copyright, trademark, and trade dress laws.

You are granted a limited, revocable, non-exclusive license to view and place orders for personal use. You may NOT reproduce, republish, scrape, mirror, reverse engineer, or commercially exploit any material without prior written permission from Rajathi.

When interacting with our platform, you expressly agree not to:

• Submit false, fraudulent, or edited unboxing footage or payment proofs.
• Engage in automated data scraping, crawling, or denial-of-service attacks.
• Post defamatory, abusive, obscene, or racially offensive remarks in product reviews or support channels.
• Attempt to bypass security features, token verifications, or authentication mechanisms.

Except as expressly stated in writing, all merchandise, products, and services provided by Rajathi are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

These Terms and any dispute or claim arising out of or related to them, our website, or purchases shall be governed by, construed, and enforced exclusively in accordance with the laws of the Republic of India, without regard to conflicts of law principles.

The competent courts of Tamil Nadu, India shall have exclusive subject-matter and territorial jurisdiction over any and all legal proceedings or disputes arising out of these Terms.